Shipping policy
Last Updated: August 29, 2026
Casaiva ships home décor products to customers throughout the United States. Please review the information below for details about order processing, shipping, and delivery.
Order Processing
Orders are typically processed within 1–3 business days.
Our order processing cutoff time is 5:00 PM California time.
Orders placed after the cutoff time may be processed on the next applicable business day.
Shipping
We offer standard shipping free of charge on all orders.
We currently ship to United States addresses only.
Depending on the order and destination, your package may be shipped using USPS, UPS, FedEx, DHL, or another available carrier.
Delivery Time
After your order has been processed, standard delivery generally takes 3–7 business days.
Delivery time may vary depending on the shipping carrier and destination.
The processing time and delivery time are separate. Please allow 1–3 business days for processing before the 3–7 business-day delivery period begins.
Shipping Address
Please provide a complete and accurate shipping address when placing your order. An incorrect or incomplete address may affect delivery.
Order Support
If you have questions about your order or shipping, please contact us:
Casaiva
16108 Foothill Blvd
Fontana, CA 92335
United States
Email: support@casaiva.shop
Phone: +1 714-643-5478
Support is available 24/7 by email.