Payment Policy

Effective Date: August 29, 2026

At Casaiva, we aim to make the checkout process simple, secure, and convenient. This Payment Policy explains the payment methods we accept, the currency used for purchases, and how payment information is handled when you place an order through https://www.casaiva.shop.

Accepted Payment Methods

Casaiva currently accepts the following payment methods:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

The payment options available to you may depend on the payment method and checkout options presented during the purchase process.

Currency

All prices displayed on the Casaiva website are stated in United States Dollars (USD $).

Your payment will be processed in USD. If you use a payment card or account that is maintained in another currency, your bank, card issuer, or payment provider may apply its own currency conversion or other charges. Casaiva does not control those charges.

Payment at Checkout

Payment information is entered during the checkout process. You are responsible for providing complete and accurate payment details necessary to complete your purchase.

An order may be processed only after the selected payment method has been successfully authorized.

If your payment is declined, cannot be authorized, or otherwise fails to complete, you may be asked to update your payment information or select another available payment method before the order can be completed.

Order Confirmation

After a successful payment and order submission, Casaiva will provide an order confirmation through the contact information provided during checkout.

An order confirmation indicates that your order information has been received. Orders remain subject to the applicable terms of purchase and product availability.

Payment Security

Payment transactions are processed through the payment methods made available at checkout. Casaiva does not request customers to send complete card numbers, security codes, or other sensitive payment credentials by email.

For your security, please use only the official Casaiva website when entering payment information and do not share your payment credentials with anyone claiming to represent Casaiva.

Payment Issues

If you believe you were charged incorrectly, your payment was duplicated, or you experience another payment-related issue with a Casaiva order, please contact our support team so we can review the order details.

When contacting us, please provide your order information and a description of the issue. Do not send your full card number, CVV, password, or other sensitive payment credentials by email.